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Showing posts from August, 2021

4 Logistics Delivery Hurdles for the Customers

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 Logistics Management Software In this era of online shopping, it is obvious to see the e-world flooded with new brands every day. The launch of e-commerce brands/stores is making the market competitive than ever. The biggest challenge in front of the e-commerce brands is acquiring new customers and retaining the existing ones. And providing the latest variety or the widest collection of products is simply not enough to achieve these goals. Ensuring on-time deliveries is equally important. Here is when the logistics department or logistics management comes into play. To better understand how to manage logistics operations efficiently, it is imperative to know what challenges end customers or consumers face with deliveries. And for that, you don’t need to spend hours on the web as we have already researched the same and brought you key challenges most consumers face with order deliveries. Check them out below- 1.       Real-time visibility Having visibility on order keeps a customer pa

3 Proven Ways to Achieve Customer Satisfaction Using Last Mile Delivery Software

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  Last Mile Delivery Software The unprecedented growth in the e-commerce sector, especially after COVID-19 happened, has made businesses ditch traditional ways and switch to tech-enabled platforms for delivery management. As per an online report, by 2024, approximately 22% of the total retail purchase will be done online. The boom in the e-commerce industry is creating the need for improving last-mile delivery operations to enhance the delivery experience and achieve customer satisfaction. That is one of the biggest reasons online retailers are inclining towards digitization of their last-mile delivery operations. Optimizing final mile delivery processes using a last mile delivery software can contribute to obtaining 100% customer satisfaction, minimize the overall delivery cost, and bring operational transparency. First, we will discuss how optimizing last-mile delivery operations can improve the rate of customer satisfaction. After that, we will throw light on how last-mile delivery