Logistics Software- Simplifying Pick-Ups and Deliveries for your Drivers

     Logistics Management Software

There is no denying that the e-commerce industry is booming at an unprecedented rate. Businesses that were used to follow traditional logistics management ways or dependent on the in-house logistics teams are now leaning towards tech-enabled software or choosing courier companies. That's one of the biggest reasons behind the rising demand for the software for logistics management. 



Logistics software or logistics management software not only streamlines end-to-end delivery operations but it also helps in reducing the overall delivery cost, improving customer experience, and minimizing the need for resources. The software not only benefits vendors and end-customers but also the carriers of the goods, i.e., delivery agents or drivers. Most of the logistics software solutions come up with a dedicated driver application, which helps the delivery person with efficient trip management. It also streamlines the entire process of pick-ups and deliveries, which yields the following benefits- 


  • On-time deliveries

  • Improved driver’s productivity

  • Reduced driving hours 

  • Increased number of trips per day

  • Customer satisfaction 

  • Reduced fuel cost


How does logistics system software simplify and streamline the delivery processes for your drivers?


The core responsibilities of delivery drivers is to ensure smooth, safe, and timely movement of goods from manufacturing unit to the warehouse, warehouse to the hub, and hub to the customer’s destination. To enable this movement, the product should be ready for the pick-up (with AWB bills and labels), delivery routes should be optimized, and delivery vehicle’s capacity should be used completely. Now, achieving all these goals merely with manpower requires a lot of time, effort, and money. 


The best logistics company software comes up with a dedicated driver application that makes it easy for the drivers to get notifications about the pickups, get the optimized delivery routes, communicate with the vendors & end-customers, and use other features that contribute to the efficient trip management. Let’s read all this in detail- 


Trip management 

Driver application helps in complete trip management. It gives drivers the control over the delivery processes. 


Instant notifications 

A driver application also assists drivers to get instant notifications about the pickups or delivery address change. They can also get alerts if a customer raises a return request and a driver is delivering another order in the nearby location. They can also complete the reverse pickup request. 


Optimized delivery routes

Driver app shows optimized delivery routes by following which drivers can ensure smooth deliveries. They can also get new routes in case of sudden traffic jams, road accidents, or cancellation of any order. 


COD remittance calculation 

Having a driver application also helps drivers to calculate COD payments without any hassle. They can just enter the details of the payment and the hub manager or vendor can see it immediately. 

Communication with end-customers and vendors

A driver app facilitates clear and concise communication between drivers & end-customers and drivers & vendors. The former is required when the driver needs additional information about the delivery address or to confirm customer’s availability at the time of delivery. The latter is required in case of vehicle breakdown or any other delivery-related issue. The vendor can send a backup team to fix the problem right when it occurs. 

Uploading digitized POD

Driver app makes it easy to collect and upload digitized proof of delivery to facilitate contactless delivery, which is the new norm these days. 


Shipsy’s logistics tracking system software or logistics management system come up with a built-in driver application that includes all the aforementioned features. Moreover, it’s SaaS-based, which means it doesn’t take much time for the integration or deployment. And, you can access from any device any location. Why wait? Reach out to one of the Shipsy’s professionals today, share your specific business requirements, and get customized logistics solution for your business. 

Comments

Post a Comment

Popular posts from this blog

The Significance of Automating Route Planning in 2021

  Best Route Optimization Software The growing trend of online shopping and rising expectations of customers has made businesses ditch their traditional logistics practices and rely on technology-driven platforms. The transition is also required to deliver an outstanding online shopping and delivery experience to the continuously growing customer base. And when we talk about advancing logistics operations, automating route planning processes is something that is of utmost importance. That’s because traditional route optimization strategies might cause problems like- High fuel cost High driving time Idling of engines Low productivity Delay in order deliveries Poor customer experience Inability to deliver multiple orders with a single vehicle Lack of real-time tracking Digitizing the route planning in 2021 has become the need of the hour not just to overcome the aforementioned challenges but to deliver shipments using minimum resources and at minimum cost. Apart from this, customers’ del
Read more

Addressing Vehicle Routing Issues With Route Optimization Software

Image
  Best Route Optimization Software Have you tried all efforts but failed to control increasing transportation costs, meet delivery deadlines, and optimize your fleet efficiency? Your traditional route planning and optimization system could be the culprit. In today’s cutting-throat competition, no business can afford delays in deliveries and increased transportation costs. But, timely delivery is not the only benefit you get when you optimize your delivery routes efficiently. It offers several other benefits to improve driver’s productivity and make deliveries profitable. Before explaining these route planning software benefits in detail, let’s learn a bit about vehicle routing. The route that a delivery vehicle follows to facilitate the movement of goods is known as vehicle routing. Generally, every vehicle transports multiple products to one or different locations. And when a vehicle carries multiple deliveries, the optimization of routes becomes mandatory to avoid problems like idlin
Read more

3 Proven Ways to Achieve Customer Satisfaction Using Last Mile Delivery Software

Image
  Last Mile Delivery Software The unprecedented growth in the e-commerce sector, especially after COVID-19 happened, has made businesses ditch traditional ways and switch to tech-enabled platforms for delivery management. As per an online report, by 2024, approximately 22% of the total retail purchase will be done online. The boom in the e-commerce industry is creating the need for improving last-mile delivery operations to enhance the delivery experience and achieve customer satisfaction. That is one of the biggest reasons online retailers are inclining towards digitization of their last-mile delivery operations. Optimizing final mile delivery processes using a last mile delivery software can contribute to obtaining 100% customer satisfaction, minimize the overall delivery cost, and bring operational transparency. First, we will discuss how optimizing last-mile delivery operations can improve the rate of customer satisfaction. After that, we will throw light on how last-mile delivery
Read more